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    Frequently Asked Questions

    Helpful information about our products, inquiries and international orders.

    What products does Yiwu Yihui supply?

    We manufacture and supply flat and rotary die boards, die-cutting and creasing rules, laser cutting machines, and other related die-making materials and equipment. Browse our shop or contact us with the product you need.

    How much experience do you have?

    Yiwu Yihui Trading Company has been in the die-making industry for more than 10 years. Our business focuses on materials and machines used in die-making operations.

    Do you supply customers overseas?

    Yes. Our products have been exported to North America, Southeast Asia, Australia, South America, Africa and other regions. We also work with distributors and partners overseas. Please contact us to confirm delivery arrangements for your destination.

    What should I send to request a quotation?

    Please send the product name or link, required specification, quantity and destination. For die boards or rules, include dimensions and relevant application details. For machinery, include the model or intended use. Drawings or clear reference photos can help us understand your inquiry.

    Orders, Delivery & Support

    Contact our team to discuss sea freight, air freight or express delivery for your order. The suitable method depends on the product, shipment size and destination. Packing, freight charges and shipment details should be confirmed in your quotation. After dispatch, contact us for the shipment reference and available tracking information.

    Lead times depend on the product, specification, quantity, availability and delivery destination. Please request the current preparation and shipping estimate before placing an order. The confirmed quotation or order agreement should state the applicable lead time.

    Please send your required dimensions, material details, drawing or reference sample information. Our team will review your request and confirm whether the specification can be supplied. Availability, quantity requirements and pricing are confirmed for each inquiry.

    You are welcome to ask about samples or distribution opportunities. Please tell us which products interest you and the market you serve. Sample availability, charges, freight and any cooperation terms must be confirmed with our team before an arrangement is made.

    Please ask our team to confirm the terms that apply to your chosen product and order. Payment arrangements, warranty coverage and any installation or after-sales support should be reviewed in the quotation or order agreement before purchase.

    Use our Contact Us page to send your inquiry. Include the product or order reference and a clear description of your requirements so that we can respond with the relevant information.